Intranet Wiki Case Study
Two large companies with multiple locations around the world were merging and needed an enterprise-wide intranet for the new combined company. The goal was to create a company knowledge management system that would be live on day 1 of the merger so that they could provide information, share documents and distribute policies and procedures. Traditional intranet solutions were too expensive and would take too long to implement.
CPO Consulting was brought in to implement a business wiki software. They recommended Confluence wiki as an interim intranet for the new company. Within three short weeks, Confluence was installed and configured on two clustered nodes. An overall intranet look was created using the Themebuilder plugin, and spaces were created to support all major departments. IT and department administrators were provided Confluence intranet wiki training and they were able to add their content quickly for the new intranet.
The rapid deployment was a big success. It enabled professional-looking corporate and department communication via the Confluence intranet wiki starting on day 1 of the merger. The new intranet was easier to update than the older legacy company intranets, and quickly became the new place to find information. In addition, many departments began to ask for additional wiki spaces and functionality. Six months later the IT department decided to expand their support for Confluence as the groupware wiki for group collaboration, in addition to the original intranet implementation. Everyone agreed that Confluence was the best intranet wiki software.