Collaboration is key to business success. But what collaboration software or collaboration tools are really effective? To encourage collaboration you need an open environment, but it is very hard to have an open collaboration environment when your IT systems use tools that are fundamentally designed to be closed.
Traditional knowledge management systems tend to be have pre-built structure, complex procedures and detailed workflows. The tacit knowledge becomes disconnected from the people. They are also expensive to implement and expensive to change, making them inflexible and unable to adapt to new uses.
The great news is that there are new low-cost, flexible, and highly effective solutions out there as part of web 2.0, and these products are maturing. We’ve researched and worked with many of them, and one we’d like to highlight is the business wiki.
What is a Wiki?
Definition of Wiki:
Wiki is software that allows multiple users to create, modify and organize web page content in a collaborative manner.
“The simplest online database that could possibly work”.
Wikis are a type of content management systems because they perform the same functions – creating, editing, organizing and storing of information, but differ in how they do it. There is as little structure as possible, with maximum flexibility. Enterprises that require additional structure can easily add it in.
When you are looking for a group management software, you need software that connects people naturally and shifts the social balance from control and closer to trust.A wiki is designed with this in mind.
Modern Business Wikis
Modern business collaboration software or business wikis, such as Atlassian Confluence and Jive Clearspace, incorporate wiki functionality with social networking aspects wrapped in an enterprise secure framework.
“Confluence is so much more than a corporate wiki software, document management software, or corporate social networking software. It is a flexible platform that can be used in so many ways, from intranet to collaboration tool to business intelligence to knowledge management".
--Steve Ibrahim, founder of CPO Consulting
Wikis are replacing traditional knowledge management software. Their lack of rigid structure means they can be used for almost anything and can do it in an intuitive way. This sometimes makes in hard for people to understand to huge benefit of a wiki.
We highly recommend Confluence, the business wiki from Atlassian, as the best wiki software. It has the best wysiwyg editor, has many out-of-the box features, and is easily customizable. As one of the Atlassian Partners, CPO Consulting offers full Confluence implementation, Confluence training, and support. We can help you in using wiki for business.We can provide a Confluence developer, Confluence designer, Confluence programmer, and Confluence consultant.